Amazon Bedrock Managed Knowledge Base now supports Salesforce and Zendesk as native data source connectors

UpdateSep 23, 2026UnverifiedAdded Sep 24, 2026

AWS announces Salesforce and Zendesk data source connectors for Amazon Bedrock Managed Knowledge Base, a fully managed retrieval-augmented generation (RAG) service. Customers can now sync Salesforce knowledge articles and Zendesk articles and community posts directly into their managed knowledge base.

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Read AWS's release notes

https://aws.amazon.com/about-aws/whats-new/2026/09/amazon-bedrock-managed-knowledge-base-salesforce-zendesk-native-data-source-connectors/

Summaries of vendors' own notes. Product names and logos belong to their owners; logos via logo.dev.

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